To begin managing your TikTok Shop, we need to be authorized as your official service provider.
Action Required:
Click the authorization link sent separately in Slack to authorize ScaleHouse for 1 Year.
Complete the short form and confirm submission
Note: TikTok allows you to revoke access at any time if needed. The 1-year authorization simply minimizes disruption to our workflows.
STEP 2: GRANT ADMIN ACCESS TO YOUR TIKTOK SHOP SELLER ACCOUNT
Action Required:
Log into your TikTok Shop Seller Center
Navigate to: Settings → User Management → Add User
Invite the following email as an Admin:
Email: tiktokshop+{brandname}@scalehouse.co (found in your Slack)
Role: Administrator
Permissions: Full access
Why we need this: Admin access allows us to manage your shop settings, product listings, orders, and performance analytics.
STEP 3: PROVIDE SHOPIFY ACCESS (IF APPLICABLE)
If you'd like us to sync products from your Shopify store to TikTok Shop, we'll need access to your Shopify account.
Action Required:
Log into your Shopify Admin
Navigate to: Settings → Users and Permissions → Add Staff
Invite the following email with Products and Orders permissions:
Email: tiktokshop+{brandname}@scalehouse.co (found in your Slack)
Permissions: Products, Orders
STEP 4: GRANT ACCESS TO TIKTOK ADS ACCOUNT We'll need access to your TikTok Ads Manager to run and optimize ad campaigns. Action Required:
Log in to your TikTok Ads Manager
Navigate to: Assets → Business Center → User Management
Invite the following email as an Admin: Email: tiktokshop+{brandname}@scalehouse.co (found in your Slack) â—‹ Role: Administrator
STEP 5: PROVIDE FULFILLED BY TIKTOK (FBT) ACCESS If you're using Fulfilled by TikTok (FBT) for order fulfillment, we'll need access to manage inventory and shipments. Action Required:
Follow TikTok's official instructions to grant FBT access: FBT Access Guide
Invite the following email as an authorized user: â—‹ Email: tiktokshop+{brandname}@scalehouse.co (found in your Slack)
NEXT STEPS Once you've completed all the steps, we'll:
Week 1: Complete shop setup, optimize product listings, and finalize the game plan
Week 2: Launch creator outreach
Week 3: Activate the first wave of creators and begin content generation
Week 4: Monitor performance, optimize top performers, and scale
INITIAL STRATEGY DISCUSSION
Before we launch, we need to align on a few key strategic decisions. Please provide the following information:
A. PRODUCT ASSETS & INFORMATION
Product Photos: Please upload high-resolution product photos to a Google Drive and send us the link via slack channel.
Product on white background (front, back, side angles)
Lifestyle photos (product in use, if available)
Ingredient/nutrition labels (if applicable)
Packaging photos
Any existing marketing materials or brand assets
Note: If you don't have professional product photos, we can create listing images from what you provide.
PRODUCT STORY & DIFFERENTIATION
1. What makes your product different from competitors?
2. What's the story behind your product/brand?
3. Who is your ideal customer?
4. What are the top benefits or selling points customers care about most?
Please answer these questions in slack channel
B. PRODUCT SELECTION
Which products/SKUs do you want to start with?
(We recommend starting with 1-2 hero products to build momentum before expanding)
Please answer this question in slack channel
C. CREATOR COMMISSION STRATEGY
Initial Commission Rate (First 1-2 Months):
Recommended: 20%
Purpose: Gain momentum and attract top creators
Your Decision: Please answer this in slack channel